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ONLINE STORE DETAILS

FAQ

When will my purchases be delivered?

We aim to ship all items within 48 hours of receipt of payment.

 

How will my purchase be delivered?

Deliveries to the UK are posted via Royal Mail 1st class standard delivery.

This usually arrives within 1 to 2 working days.

Deliveries to Europe, USA, Canada, New Zealand and Australia require approx. 5 working days for delivery. All international items are posted with Royal Mail Airmail (small package).

 

How much will it cost?

UK Royal Mail 1st class standard £1.99

UK Royal Mail small package £2.99 (for the Napkin Set only!)

UK orders over £20 are FREE of charge!

Europe Royal Mail small package £3.99

USA, Canada, New Zealand and Australia Royal Mail small package £5.50

We do combine postage:

£0.30 for each additional item within the UK

£0.50 for each additional item in Europe, USA, Canada, New Zealand and Australia

 

How will my order be packaged and do you offer a Gift Service?

All Angel's Jewels creations are beautifully gift wrapped in tissue paper and presented in a white bell shaped organza gift bag.  We are happy to include a gift message for you and send your purchase directly to the gift recipient.  There is no extra charge for this. Please enter the recipients address details and a short message via the ‘message seller’ box when checking out with PayPal. Please ensure shipping to the relevant destination has been selected.

 

Which cards do you accept?

We take payment via PayPal and can accept Visa Debit, Visa Credit, Master Card, Amex, Maestro and Solo cards.

 

What is the returns policy?

We will guarantee you a full money-back refund within 14 days of purchase on any item, as long as it is in its original packaging and condition.  We cannot accept refunds or exchanges on our naval bars for hygiene reasons. To arrange a refund please contact Angel's Jewels at admin@angelsjewels.co.uk or use the 'Contact us' template on this page.

 

Can items be personalised?

Most items in our store can be personalised to your requirements i.e. size or colour. Please feel free to contact us with your individual request, we will always do our utmost to accomodate individual requests.

 

 

 

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